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Learn how a globally distributed enterprise social software company moved millions of its users and lines of code to the cloud and became fully cloud-native.
Innovative employee productivity platform that transforms organizations by facilitating collaboration, improving communication, and modernizing search.
〇 Founded in 2001
〇 Millions of users
〇 500+ customers globally
〇 Industry: social business technology
Jive was relying on aging data center hardware and running their applications from a global footprint of traditional data centers that had become costly to maintain and difficult to evolve. The hardware was reaching its end-of-life state and the company would need to invest heavily in new equipment across the globe.
At the same time, the company’s leadership was looking for ways to speed up time-to-market and increase scalability in order to stay ahead of their competitors.
Jive realized that moving to the cloud was the only option that would solve all of these issues.
“We needed to restart the servers physically or replace CPU fans and PSUs regularly,”
Senior Operations Manager.
Like most organizations, Jive couldn't put its business strategy on hold while they migrated their data center footprint to the cloud, and they couldn't afford any issues that would impact their customers, their user community, or their SLAs.
We worked together to identify a solution that would help them get out of their data centers as quickly as possible, enabling them to avoid costly incremental hardware investments, while positioning them too quickly take advantage of the full power of the cloud.
The goal was not only to reduce costs, but to enable their engineering teams to accelerate feature development, improve scalability, and drive innovation.
“We knew it would not be an easy task to move an entire SaaS product suite with a globally hosted footprint to the cloud,”
Jive’s Vice President of SaaS Operations.
Given the natural complexities of a product that has been evolved over the course of more than 15 years supporting a large user base through a global data center footprint, the focus of the first phase was to get their product and all its supporting components into the cloud quickly, safely, and with no interruption to customers, users, or operations. To do this, we used our expertise to target only modifications that were absolutely necessary or would provide exponential value with minimal risk.
Instantly, Jive saw the benefits of the flexibility, scale, and power of the public cloud. They had more control and more visibility into their infrastructure than ever before. In addition, thanks to our Cloud Optimization technology, they were able to quickly identify waste and optimize their cloud resources to maximize efficiency. By leveraging our optimization platform, they were able to reduce their infrastructure costs by 30% compared to their data centers.
Now that Jive was in the cloud, we started the journey to make Jive a cloud-native product. As Jive’s Vice President of SaaS Operations put it, “Once all of our customers were in the cloud, that is when the real fun began.” The team used native cloud services to consolidate and optimize the product, taking advantage of the full capabilities of the cloud.
To minimize impact, we gradually and strategically simplified the product codebase and increased adoption of native cloud services, prioritizing those that would add the most value.
Between the continued simplification of the product and ongoing optimization efforts through our automated platform, Jive’s infrastructure costs were now down by 50%, and they continued to see gains in scalability and developer productivity.
Now that we had a modern, cloud-native product fully in the cloud, we could leverage that base to build a highly-scalable, portable product. To do this, we relied heavily on Kubernetes (K8s) Cluster Autoscaling and K8s Horizontal Pod Autoscaling (HPA) to increase the elasticity of Jive’s shared services and customer applications, while leveraging the native portability of Kubernetes.
The end result was a highly-scalable, flexible product architecture that was easier to maintain, faster to evolve, and infinitely scalable in the cloud, with automated deployments and infrastructure costs reduced by 70%.
“In the end, what we got was the most scalable cloud at the lowest cost’’ said Jive’s Head of Infrastructure. “And all of this was done without impacting SLAs or the experience of our global user base.”
An iterative approach to driving value while minimizing disruption.
〇 Entire on-premise product moved to AWS
〇 >5,000,000 lines of code moved to the cloud
〇 70+ microservices adapted to AWS services
〇 5+ database models migrated to Postgres
〇 No Impact on SLAs (uptime, latency, etc.)
〇 Cloud-native rewrite of 50% of the product code on AWS
〇 Product deployment time cut by 50% using automated development lifecycle.
〇 Accelerated new feature development by 10X
〇 50% increase in developer productivity
>5M
Lines of code moved
to the cloud
70+
micro-services adapted
to AWS services
50%
increase in developer
productivity
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70% reduction
in infrastructure costs
80% reduction
in operational costs
15,697,968 Ibs of CO2
annual savings
An iterative approach to driving value while minimizing disruption.
We help organizations thrive in the cloud with support throughout the entire cloud migration journey. Our clients save an average of over 50% when they migrate to the public cloud, with many saving over 80% on ongoing costs.
〇 4,000+ professionals in 130+ countries
〇 300+ migrations
〇 80,000+ cloud accounts and 1,000+ applications under management
〇 Optimization platform has analyzed more than $4B in spend
〇 Working in the public cloud for 15+ years
〇 Outcome focused
〇 Guaranteed results
Our proprietary assessment method typically takes less than two weeks to complete and
will require less than 20 hours of your time. In three easy steps, you will get a migration
design, plan, and business case.
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