JIVE's Giant Move
to the cloud

Learn how a globally distributed enterprise social software company moved millions of its users and lines of code to the cloud and became fully cloud-native.

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About
Jive Software

Innovative employee productivity platform that transforms organizations by facilitating collaboration, improving communication, and modernizing search.

Founded in 2001
Millions of users
500+ customers globally
Industry: social business technology

Challenges

Jive was relying on aging data center hardware and running their applications from a global footprint of traditional data centers that had become costly to maintain and difficult to evolve. The hardware was reaching its end-of-life state and the company would need to invest heavily in new equipment across the globe.

At the same time, the company’s leadership was looking for ways to speed up time-to-market and increase scalability in order to stay ahead of their competitors.

Jive realized that moving to the cloud was the only option that would solve all of these issues.

We needed to restart the servers physically or replace CPU fans and PSUs regularly,

Senior Operations Manager.

The Best Path to the Cloud

Like most organizations, Jive couldn't put its business strategy on hold while they migrated their data center footprint to the cloud, and they couldn't afford any issues that would impact their customers, their user community, or their SLAs.

We worked together to identify a solution that would help them get out of their data centers as quickly as possible, enabling them to avoid costly incremental hardware investments, while positioning them too quickly take advantage of the full power of the cloud.  

The goal was not only to reduce costs, but to enable their engineering teams to accelerate feature development, improve scalability, and drive innovation.

We knew it would not be an easy task to move an entire SaaS product suite with a globally hosted footprint to the cloud,

Jive’s Vice President of SaaS Operations.

Phases

01

...By leveraging our optimization platform, they were able to reduce their infrastructure costs by 30% compared to their data centers....

Migrate to the Cloud

Given the natural complexities of a product that has been evolved over the course of more than 15 years supporting a large user base through a global data center footprint, the focus of the first phase was to get their product and all its supporting components into the cloud quickly, safely, and with no interruption to customers, users, or operations.  To do this, we used our expertise to target only modifications that were absolutely necessary or would provide exponential value with minimal risk.

Instantly, Jive saw the benefits of the flexibility, scale, and power of the public cloud.  They had more control and more visibility into their infrastructure than ever before.  In addition, thanks to our Cloud Optimization technology, they were able to quickly identify waste and optimize their cloud resources to maximize efficiency.  By leveraging our optimization platform, they were able to reduce their infrastructure costs by 30% compared to their data centers.

02

...Jive’s infrastructure costs were now down by 50%, and they continued to see gains in scalability and developer productivity.....

Move to Cloud-Native Services

Now that Jive was in the cloud, we started the journey to make Jive a cloud-native product.  As Jive’s Vice President of SaaS Operations put it, “Once all of our customers were in the cloud, that is when the real fun began.” The team used native cloud services to consolidate and optimize the product, taking advantage of the full capabilities of the cloud.

To minimize impact, we gradually and strategically simplified the product codebase and increased adoption of native cloud services, prioritizing those that would add the most value.

Between the continued simplification of the product and ongoing optimization efforts through our automated platform, Jive’s infrastructure costs were now down by 50%, and they continued to see gains in scalability and developer productivity.

03

In the end, what we got was the most scalable cloud at the lowest cost

Jive’s Head of Infrastructure.

Next-Level Scalability & Portability

Now that we had a modern, cloud-native product fully in the cloud, we could leverage that base to build a highly-scalable, portable product.  To do this, we relied heavily on Kubernetes (K8s) Cluster Autoscaling and K8s Horizontal Pod Autoscaling (HPA) to increase the elasticity of Jive’s shared services and customer applications, while leveraging the native portability of Kubernetes.  

The end result was a highly-scalable, flexible product architecture that was easier to maintain, faster to evolve, and infinitely scalable in the cloud, with automated deployments and infrastructure costs reduced by 70%.

“In the end, what we got was the most scalable cloud at the lowest cost’’ said Jive’s Head of Infrastructure. “And all of this was done without impacting SLAs or the experience of our global user base.”

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Reserve
Your VIP Experience.

1

Choose Your
Zoom Class Date

All sessions are 5:00-7:00 p.m. Pacific
Seminar 1 (Fully booked)
Seminar 2 (Fully booked)
Seminar 3 (Fully booked)
Due to the overwhelming demand for this event we are now fully booked. We hope to see you at one one our next winemaker blending challenges!

Results at a Glance

An iterative approach to driving value while minimizing disruption.

Move to Cloud-Native Services

Entire on-premise product moved to AWS
>5,000,000 lines of code moved to the cloud
70+ microservices adapted to AWS services
5+ database models migrated to Postgres
No Impact on SLAs (uptime, latency, etc.)

Move to Cloud-Native Services

Cloud-native rewrite of 50% of the product code on AWS
Product deployment time cut by 50% using automated development lifecycle.
Accelerated new feature development by 10X
50% increase in developer productivity

>5M

Lines of code moved
to the cloud

70+

micro-services adapted
to AWS services

50%

increase in developer
productivity

Financial & Enviromental Savings

warehouse icon

70% reduction
in infrastructure costs

money saving icon

80% reduction
in operational costs

green planet icon

15,697,968 Ibs of CO2
annual savings

green planet icon

Carbon Footprint Reduction

Jive’s cloud migration has saved more than 9,916,594 kWh of energy usage, which amounts to an annual savings of 15,697,968 Ibs of CO2.

That is equivalent to taking 1,330 gas-powered cars off the road.

Virtasant’s cloud journey framework

An iterative approach to driving value while minimizing disruption.

Virtasant’s cloud journey framework

An iterative approach to driving value while minimizing disruption.

4,000+ professionals in 130+ countries
300+ migrations
80,000+ cloud accounts and 1,000+ applications under management
Optimization platform has analyzed more than $4B in spend
Working in the public cloud for 15+ years
Outcome focused
Guaranteed results

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